Delete Facebook’s Most Recent Shop App from your Fan Page 

Since ShopTab’s start in 2009, Facebook has attempted to sell directly via the fan page several times with different internal and outsourced options apps and features. Their current “shop” version is a Shopify product that provides a simple user interface but may not have the functionality required for many sellers. We receive numerous requests each week from users that desire to delete the shop so that they can use our Facebook Store app or just get rid of it since it doesn’t work for them.

How to eliminate the app from your page:

Step 1: Click the “Shop” text option on the left rail that takes you to their shop option.

Step 2: Under the Settings or “Gear” option, click the “Delete shop” option.

Step 3: Confirm your choice.

This will eliminate the app from your page. You will now have the option to add another store app like ShopTab to see if it can provide the complete e-commerce experience that you desire.  Let us know if you have any questions by sending us a note at support@shoptab.net

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Sell Digital Goods in your Facebook Store

Big digital music pic

Social Commerce isn’t just limited to selling of hard goods or services. Online selling has topped $1 trillion worldwide, according to eMarketer, and the sale of digital goods has been the fastest growing category for the last few years.  The opportunity to incorporate digital products into your social marketing is extremely compelling when you consider the scale of Facebook and Twitter users alone.

We have thousands of clients that have been successful selling their products on Facebook using our social selling strategy and Facebook Store app.  We believe that digital goods may provide an even more compelling opportunities to raise awareness for your brand and products because of these factors:

  • Social commerce is a perfect environment for impulse buying. This is especially true for things like books, music or even software. In many cases these are small purchase price items.
  • Social references (i.e. my fans and friends) have a high influence rate on purchases. What better way to be exposed to a product either shared by a friend or promoted by a fan page I enjoy.
  • Social network users are looking for deals.  Make distinct special offers within your Facebook Store for your products will drive incremental sales and not impact your traditional online selling channels.
  • Marketing requires multiple impressions before a prospect makes a purchase. Facebook users are on their news feed for hours every month. You can’t afford to miss those impressions.

Whether you have an existing e-commerce site, sell your digital products in a marketplace or sell via your blog, we believe adding a Facebook Store  will an essential element to add to your marketing strategy to engage your social network.

digital music pic

(Example ShopTab Facebook Store listing using Google Checkout)

To facilitate the digital purchase, we’ve recently recommending using Payloadz (www.payloadz.com) with ShopTab since they provide a highly secure platform, numerous payment integration options (Google, Amazon and PayPal), a simple set-up process that creates HTML code, a marketplace for your products and the ability for others to sell your products with a detailed affiliate marketing program.  Feedback from a few clients indicates they have covered all of the bases for their products. There are numerous digital download selling options outlined here that potentially can work with ShopTab.

If you have digital goods and have built a Facebook presence, now is the time to launch your store and begin your social marketing.  For simple implementation instructions, we have provided a detailed FAQ on digital products in your Facebook Store.  Let us know what you think of this solution.

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ShopTab Powers their Facebook Shop with PayPal Partnership

PayPal Partner

ShopTab recently formalized a partnership with PayPal to bring the power of their payments platform to their clients with their new PayPal Facebook Shop. With the goal of providing a comprehensive commerce solution for Facebook store retailers throughout the world, the PayPal Payments platform using the PayPal Express Checkout application program interface (API) was a logical choice given their broad international coverage and support of PayPal and credit card payments in over 190 countries.

This partnership will provide unique opportunities for feature enhancements for clients that want a dedicated store within their Facebook page.  Highlights of the recently announced PayPal Facebook Store feature set highlights a functional cart, inventory tracking, product variation support, shipping options, tax support and a simplified set-up process.  Additionally, this option provides support for 24 currencies and application localization options in over 70 countries.

PayPal Cart

New retailers can start selling inside of Facebook within minutes.  Specific PayPal language support has been deployed for English, Spanish, Portuguese, German, French, Dutch, Italian, Polish, Turkish, Thai, Russian and Chinese along with full application translation options.  ShopTab provides both video and FAQ implementation support for these new features.

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Social Traffic Drives Revenues

Revenue Per TransactionLet’s talk about your social media strategy for just a little bit! At ShopTab, we are firm believers that social media is not only an extension of your marketing plan, but an essential element to drive quality traffic that can produce revenue. By placing yourself and your business on social outlets you are opening yourself up to a new audience that you may not reach via paid online and offline marketing options. Most importantly, this audience is opting into hearing from you and your company.

Social media provides you an opportunity that paid search, e-mail and other online methods are lacking, the opportunity to get to know your customer base. When you focus on the correct outlets for your brand you are building a community that ultimately could translate into revenue. Whether you have an existing website, or you’re trying to get your business up and running through social outlets alone, engaging in social is a MUST.

Daytona International Speedway saw early on that they needed to be where their fans where, and that happened to be on social platforms. They engaged in a social media strategy that focused on fan engagement and rewards. Using a Facebook store application also played into their marketing plans as well, allowing their fans access to their products and tickets while giving them the ability to share their passion about their purchases with their friends.

The emerging concept of social commerce is turning into a more acceptable outlet for shopping since people are using their friends and family to aid them in making shopping decisions. So why not allow them to have conversations around your products or services? Or even better, start the discussion about how a product is used or ask for options they would like to see.  That’s what social does for you. It places your brand at top of mind for existing and potential new customers. According to Internet Retailer’s research, they have discovered that “the value of each social traffic transaction is higher than that of e-mail and search traffic.” This validates that these conversations can turn into quality revenue opportunities.

Now we aren’t saying to abandon other aspects of marketing such as paid search, e-mail, etc…  We are encouraging you to make social media a part of your marketing plan. An easy extension to add on to your social media plan is opening a Facebook shop, allowing you to easily share your products and services. This type of application creates an opportunity for your conversation starter.  As in all things with your business, you will need to create a strategy for your social media plan and periodically measure your progress; this is the only way to determine if you are benefiting from the effort you are putting in.

Ultimately it is up to you to decide what is best for your business, but don’t miss out on this fantastic engagement opportunity to create a deeper relationship with your client base that can result in steady revenue streams.

Image Source 

 

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Enhance Your Facebook Shop with an Integrated Cart

ShopTab recently updated our Facebook Store application to support a fully integrated cart option with PayPal’s Express Checkout software.  This update includes enhancements for client purchase options, inventory management and shipping options. Merchants looking for a full turn-key Facebook Store will be impressed by the increase in functionality while using the simplicity of the PayPal platform to appeal to the hundreds of millions of existing PayPal users.

The ability to move from the popular “Buy Now” buttons to the “Add to Cart” feature will be a big boost to driving purchases of multiple products. This basket functionality supports all PayPal currencies (29 currently) and a large list of languages including English, Spanish, Portuguese, French and many others. We’ll be adding many new languages over the coming few weeks. This system will accept PayPal payments as well as major credit cards that are appropriate in the store owner’s country of origin.

PayPal Pop Up Cart
(Checkout Example)

The ability to control inventory levels within your store is a desired by many clients.  ShopTab offers the ability to communicate your inventory levels and to manage what products appear in your store application based upon what is in stock.  The inventory settings feature provides for designation of stock levels by product variations such as colors, sizes or combinations of factors for each product.

Stock showing
(Example of stock showing in Facebook Store listing)

PayPal offers domestic and international configuration shipping options within each client’s profile based upon their home country. ShopTab leverages these options to provide a fixed shipping cost per item or to use a weight-based option.  The retailer can determine which option makes the most sense for them on a product by product basis.   If the shipping charges aren’t applied in ShopTab’s product listing the checkout system will default to the existing PayPal shipping configuration.

ShopTab Configuration
(ShopTab configuration option)

Existing clients that used the Buy Now buttons have been migrated to the cart functionality. Details on suggested recommendations have been provided to optimize the store.

For those looking for a Facebook Shop solution, give our FREE 7 day trial a try and get your PayPal Facebook store started today!  Full details on these updates and how to set up the application can be found on our PayPal Facebook Store FAQ.

You can also use our installation video to help with your PayPal Express Checkout set-up.

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Capture Mobile Sales this Valentine’s Day in your Facebook Shop

Last month we released a new capability we are proud to announce that is perfect for your Valentine’s Day marketing efforts – mobile sales pages in Facebook!  We heard your concerns on the lack of Facebook’s smart phone support for third-party apps, especially for your Facebook storefront.  We’ve answered your concerns with our first phase of mobile store support via optimized mobile product sales pages. With this capability your Facebook fans and customers can now make a purchase via their mobile device!

The essential element to optimize your fan page storefront in your fan’s mobile app is by sharing your products in your Facebook Timeline. These posts show up directly in your fan’s news feed. Research shows that the news feed is the dominant way that your fans interact with your brand. These links create a direct connection to optimized mobile webpage that will help you to sell your product.

To amp up for Valentine’s Day immediately start sharing your products on your Timeline. It is just as easy as 1,2,3.

1)   Select which products or services you want to share on your Facebook Timeline. Since Valentine’s Day is next week we suggest picking items that relate to the holiday or are ideal products for this romantic holiday.

Get Advice From FriendsShare Text

2)   Once you’ve determined which items are best you will want to visit your Facebook shop. Click on the “Get Advice from Friends” button for the product you want to share. This is ShopTab’s version of a Facebook “Share.”

Share on Fan Page

3)   Click on the “Get Advice from Friends” button to activate the share screen. This is where you can post any text you would like your customers to see. For example, “Valentine’s Day is right around the corner be Cupid and get this sweetheart of a deal today!” Then hit post and you have now successfully posted your item to your Facebook timeline.

ShopTab Mobile

With over 1 billion Facebook users and half of all Facebook logins via mobile devices, it is time to get your mobile game plan together. Also, this is just our first phase of enhancing our mobile support for your store. Click here for more information on ShopTab’s mobile direction.

 

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Giro Creates Social Exclusivity and Activation with ShopTab

With the recent emergence of the social consumer, expectations for engagement around products and services across social media have increased. Research shows that active social users are looking for brands that connect with them emotionally. Turning this emotional connection into a buying experience is a very unique challenge for most retailers.  Moontoast’s co-founder Marcus Whitney, puts it best when he describes it as “social activation,” a process that engages the consumer on social networks through the entire purchase process.

The two psychology principles of exclusivity and scarcity are important elements to leverage when connecting social fans with your brand.  It’s one thing to talk about “social activation” but when our clients embrace the tenants of social activation to a level that demonstrate best practice examples for all social marketers it is really exciting! Recently, Giro, an Easton-Bell Sports brand, worked with ShopTab to create an application to support their dedicated social marketing program that highlights the impact of this approach.

Giro's Fan Page

We were fortunate enough to speak with Stacey Peterson, Digital Commerce and Content Manager, at Easton-Bell Sports, about their strategy for developing this marketing program, application, and their overall experience with their fans.

Giro's Deal Store

What are your goals for social media as it relates to your overall marketing?

Through social media we can connect, engage and interact with our consumers in a real-time manner as well as involve our fans.

Recently you worked with ShopTab to create a custom application, what were you trying to accomplish with this app?

We chose ShopTab because we were looking to integrate a storefront on Facebook to link up with PayPal, which would allow us to extend our First Friday 50 marketing promotion to our fans. We came to ShopTab with an idea on how we wanted to tell the story of our limited edition products and they were extremely helpful in creating a great user experience.

The First Friday 50 program provides Giro fans a chance to buy limited-edition products directly from Giro. The items will be available on the First Friday of each month, with 50 pieces of each exclusive design available through the Giro Sport Design’s fanpage on Facebook with a first-come, first-served basis. By connecting with PayPal for payments, we were able to open the store up to our International fans.

This fan-based deal store was launched in early January, how did it go?  Did it meet your expectations?

Yes, ShopTab was extremely helpful in accommodating our needs, our desire to allow our fans to share socially. We were also able to gain likes, and emails address to best reach out to our newly added fans from the appeal of being able to purchase something truly unique.  Even more interesting, we sold out of our first 50 pieces in 26 hours, which was a fantastic outcome.

Did you learn anything that surprised you with the launch?

The biggest addition to our original requirements was the integration of PayPal and inventory management. Since this program centers on the fact that there are only 50 pieces, over selling our inventory was not an option.

What did you find worked best for the promotion of the fan-based deal store?

What worked best was promoting the program through social and email channels and by properly telling the story of the exclusivity of the program and products.

Do you have any other comments about working with ShopTab to deliver this application?

ShopTab has been incredibly accommodating in helping create a custom storefront that would meet our requirement and objectives.

 

For more information behind the release of the Giro First Friday 50, you can read more information through their press release.

A few days ago we talked about creating a daily deal store with ShopTab’s Facebook store application. What if I told you that you would be able to work with some of the new features that were created from our work with the team at Easton-Bell Sports?  Soon you will be able to do just that! We’re working to turn a number of these features (inventory control, countdown clock, multiple images, unique single product page and others) into a product option called SharedDealTM that can be activated within ShopTab’s Ultimate Plan. Look for a future blog post on how you can take advantage of this opportunity.

SharedDeal

 

 

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Affiliate Marketing Means Success with a Facebook Shop

As an affiliate marketer have you ever thought that you need to be utilizing social media channels but just don’t know how? Being an affiliate you know that your success depends on the size of the audience you can reach with the products or services you’re promoting. What better way to reach new customer then through the use of Facebook. Facebook’s audience is currently over one billion and growing. That means that there is a whole new world of new customers just waiting to “like,” “share,” and promote your products.

So how do you place your affiliate products in the Facebook platform? Simple, you implement a Facebook shop for your business/fan page.  Once you get that working, it is time to think about adding this option for your existing publishers/partners and recruiting others based upon their social audience.

Why a Facebook storefront with ShopTab?

What makes us different from other Facebook store application providers is our platform was built to direct traffic back to an existing eCommerce website. The same site you’ve optimized to drive successful conversions.  Through various client interviews and case studies, we have learned that our application not only can boost your traffic from your social sites, but it can also aid in Facebook page engagement.

Buy Now for ShopTab

 

Since we were built to redirect traffic during the purchase and checkout process that means our back end is built for hyperlinks for each product. For an affiliate marketer that means you can provide these hyperlinks with unique tracking code for each one of your products in your Facebook storefront and in your partner’s storefront. This should work within your current structure for how you sell and report to your network.

Hyperlink in ShopTab admin

We also have made it easy for you to upload a large quantity of items with a simple data feed. Typically it is .csv file but we can also accept .xml, and Google Product feed. This feed can be modified for all of your partners to reflect their individual tracking information.For more technical details on our data feed files you can read more in our support document.

How do I make my storefront successful?

A crucial element to the success for your affiliate marketing in Facebook or any location all comes down to your marketing plan. You have to have a plan in order to measure your success and determine your goals. If you need help getting your social marketing plan off the ground then look no further then our social commerce document. This provides the blueprint for social selling success.

Get started with your own Facebook store and demonstrate success to your network for how social selling can be an incremental driver for their success. Once you have your store in order, it will be time to engage your partners to educate them on the ease of setting up a store on their Facebook page and how they can create more selling opportunities selling your products and services.

If you think that ShopTab is the right fit for your affiliate marketing needs then give us a try, it’s a 7-day free trial. If you have more questions about how we can help you with your affiliate marketing contact us at support@shoptab.net. We’d be happy to answer any of your questions.

Next week’s blog we will explore using your Facebook Store as a publisher for your affiliate marketing relationship.

 

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Photos Increase your Facebook Fan Page Engagement

“Photo’s on Facebook  generate 53% more likes than the average post,” according to HubSpot. That caught your attention didn’t it, it caught ours too. So before the holiday marketing season has come to an end we wanted to give you a few tips to utilize this huge social sharing opportunity for your products.

First off, start adding visual content to your Facebook page. Whether it’s with product images or just pictures of fun things that relate to your business.

   

  

 

This is a great way to get your audience engaged while keeping them entertained at the same time.

But the best part about photos is when you include links with your images you can drive traffic to your Facebook shop or existing website.  HubSpot reports that images with links saw 84% more link clicks then plain text with links.

Here’s a quick tutorial for posting images:

1) Pick the image you want to post and save it to your computer.

2) Go to your Facebook Business/Fan page and click on Photo/Video

3) 

Select Attach Photo/Video

4) 

Hit Post!

5)  

What the final product will look like.

 

Think of other ways to utilize images to drive your customers back to your social shop. For example, image sharing sites such as Pinterest and Instagram offer the same link driving opportunities. The key to having a Facebook store is the marketing done around the application. Don’t miss out on this proven link driving strategy in your marketing plans.

Do you have great examples of photos boosting your sales? If so please feel free to share!

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