The new Facebook shop features keep coming!
We just rolled out the ability to add promotion codes to all ShopTab Facebook stores, and now we’re announcing another brand new feature:
Text Field Support
This feature gives your customers the ability to enter custom text with a product prior to the completion of an order. It’s the perfect way to support the customization of a product or to solicit specific instructions from your buyer during their purchasing process.
Here’s an example of how the text input field works.
Let’s say you’re selling custom jackets. This feature allows your customers to add their “name” before they make the purchase, which is shown in their Facebook store cart.
You can control whether the text input box is shown under Settings/Buyer Checkout Options.
The text input box is shown to both your desktop and mobile customers (we know how important those mobile Facebook store customers are!).
When an order is made, you’ll receive the details of the text input with the order.
If you’re using a file with your Facebook store, you can even set up your text input fields under the column labeled: line_item_note_label
Note: The text field feature only applies if your are using the Integrated Cart for your Facebook shop checkout.
If you have any questions about how to implement your text input field, visit the text input FAQ page here for step-by-step instructions.