If you’ve already set up your Facebook shop, published it to your page and are ready to start selling, you may be wondering, “What happens when I sell something? How will I know?”
The answer depends on what type of checkout you’re using. At ShopTab, we offer three different checkout types for our users:
Each type of checkout results in a different type of order notification. Let’s take a look at how you manage orders with the Integrated Cart option.
Whenever a purchase is made using our Integrated Cart, you’ll receive an immediate email notification from PayPal that an order has been completed and payment received. The details for the order (the customer name, the items purchased, etc.) will be displayed in the email message. This email will go to your email address noted in your PayPal profile under “My Selling Tools”
When you login to PayPal, you’ll see the most recent transaction on the home page, including the amount of the transaction and the customer information.
You can then click on the order/payment item for full details as noted below. Included is the product title, quantity, SKU (if used) and any options provided such as size or text input.
You’ll also be able to see the shipping options in PayPal for this item. In the example below, the user selected the economy option defined in your PayPal shipping settings. If you need some help setting up shipping, refer to our 8-step shipping guide.
Use the links at the bottom of the page to print shipping labels and things like packing slips.
Note: These options will depend on which country your PayPal account resides.
If you’re looking for more details on financial records or sales reports, you can click on the “More” option at the top of the page and select “Reports.”
Cash On Delivery
If you’re using our cash on delivery checkout option, all order notifications are send to the email associated with your ShopTab account. The orders will include information about the sale and any information included in your cash on delivery form.
You can then login to your ShopTab account and select Settings/Checkout Options/COD to see the sales report for any of your COD orders.
If you’ve connected ShopTab to an existing site, you’ll have to view your sales details through the site that you’ve connected to (since that’s where the actual transaction takes place). However, you’ll still be able to view your Facebook store analytics through your ShopTab account.
If you have any questions about sales notifications or reporting, feel free to reach out at firstname.lastname@example.org